I've had an extremely frustrating morning - I've been a Vodafone customer for over 15 years, and wanted to upgrade my iPhone 4s 32gb to a 5s 32gb.
There were no options for iPhone showing online so I contacted customer service via we chat. 1 hour 10 minutes and 5 customer service advisors i was getting nowhere!! Seriously considering cancelling my contract they phoned me a put me through to a helpful lady who organised a new iPhone to be sent to me - I was so relieved I was finally getting a phone I forgot to check that I was getting a 32gb - checking the online store seems there are none available, so
Presume I'm being sent a 16gb one? Is there anyway of changing this or are you no longer doing them?
My experience this morning has seriously making consider switching networks!!
