No sim

[steveo67]

OK ... the wife's shiny new iPhone does not have any signal ... just says "no service". It did have service for around 1 hour last night and I can be sat in the same room with full signal and I also have a sure signal in the same room so I am convinced it can't be a network problem. The sim works in her old iPhone ... so that leaves me to the conclusion that the phone is faulty.

... before I listen to my own advice and take it to the apple shop is there any tricks or bits of magic I don't know about to kick it into life ?

[SkylineLvr]

Did you guys get a new sim with the phone?  I had to go online and activate my new sim.  Had no service all night and in the morning I powered off and turned my phone on and now I have full service.  Try the link below if you haven't already.

http://www.vodafone.co.uk/vodafone-uk/forms/sim-swap/

[steveo67]

its the same number account everything .... just a new shiny ip6

the Siim works in the ip5 but not the ip6

[Damage]

I had the same problem and it turned out the Sure Signal box needed to be re-synced

i spoke to 191 and they manually re-synced it was all working in a couple of minutes

[steveo67]

The Sure Signal is fine .... My phone and the od ip5 are working fine and getting full signal. In addition my wife is currently at work therfore a completely different location (near the town centre where previously she always has good signal) but the ip6 is just same ... no service

[Damage]

so were my daugthers and wifes phones mate they had full signal but my ip6 had one bar every now and then 

i tried my old sim which was fine 

but after a re-sync the new sim was full signal and still perfect

[steveo67]

But damage, my wife and her new ip6 are no longer near the Sure Signa (miles apart) l so I fail to see how re-syncing the Sure Siganal would make any difference at all

[Damage]

no idea mate 

mine was the same when i was out 

but not sure if they reactivated my sim when i phoned as well 

worth a call to 191 

my daughter has a new simcard this morning with same issue so waiting for a callback

[steveo67]

Right I have worked my magic and the phone now has signal .... she is only getting 2 or 3 bars but its working now.

I am thinking that the poor signal is probably now because the Sure Signal need the re-sync

[Leah1992]

I had same problem. I rang 191 and a gentleman told me to reset network settings (don't lose anything) then it worked! Good luck