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Note Edge Dropping Signal

gonzopete
4: Newbie

Is anyone else having issues with their Note Edge dropping losing signal randomly?

Mine will lose the network of and on throughout the day. Particularly when hanging up a call, the phone will lose the network and require either a switch to flight mode and back (works about 50% of the time) or turn off an on again.

It also seems to happen if I am traversing what I imagine to be different masts or areas of coverage, I.E in a car between towns etc.

This is starting to really annoy me now as some days my phone can spend as much time off network as on it - it is costing my business money.

I have had a new sim and done soft/hard resets, updates etc.

 

It seems some Note Edge users in the US are experiencing the exact same issue, is Vodafone aware of this common problem?

1 REPLY 1

Amanda
Community Manager
Community Manager

Hi @gonzopete

 

Thanks for your post, this isn't something that I'm aware of. 

 

We'll need to send your phone off for repair, to see what's happening. 

 

Take a look here for more info on your repair procedure. 

 

Thanks,

 

Amanda