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PH13 - Burrelton

Merlep
3: Seeker
3: Seeker

For over 10 years we have been Vodafone customers & had a reasonable mobile signal at home. Over the last few weeks the signal has deteriorated & frequently we have no signal with emergency calls only. I have the option of wifi calling. My husbands phone does not.  We have tried calling helpline & visited Dundee shop. No-one has been able or shown any interest in helping. Why has the signal got worse? What are we paying for if we can't make calls at home?

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Alex
Moderator (Retired)
Moderator (Retired)

@Merlep If you're still experiencing issues, please respond to the last email you've received from us.

We'll be able to look into this further from there - apologies for the delay.