Phone reboots at random

[Anonymous]

Since I installed the most recent update for my S4 (4.4.2) I've had trouble with the phone rebooting on its own. It can happen while I'm using it or while it is locked. I've also noticed occasional audio stuttering while listening to music which may or may not be related. No error messages are shown before or after it reboots.

I've checked the battery but it looks fine, does anyone have any ideas please?

[jeffkinn]

Did you go through a factory reset after the update? If not that's what you need to do and it will almost certainly cure the problem.

[Northern-dj]

As jaeffkin said a Factory wip is needed as there is a Modem update on this

plus third party apps can also casue issues