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29-03-2014 04:27 PM
Hi there i have sure signal new in the home spoke on the phone loads of times with customer care but still same problem. i have never got this to work.power light on and internet flashing , tryed rest set left for houre still same tryed new router still same moved vss to sisters home and still same problem . internet connection is PPPo3. please help serial number is 40131807626 my ip[ is 192.168.2.1 ip of vss is 192.168.2.8
29-03-2014 06:02 PM
results i got listed
C:\windows\system32>tracert 212.183.133.177
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.2.1
2 30 ms 38 ms 30 ms 89.19.64.2
3 30 ms 31 ms 31 ms 89.19.68.254
4 31 ms 34 ms 31 ms 89.19.69.69
5 30 ms 31 ms 31 ms xe-7-2-0-xcr1.duc.cw.net [195.2.27.17]
6 39 ms 39 ms 40 ms xe-4-1-1-xcr1.lns.cw.net [195.2.21.89]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
C:\windows\system32>
ip
ip 109.76.79.32
ipv6 ffff:6d4c:4f20
speed
Ping 31ms download 7.53 mbps upload .67 mbps
31-03-2014 01:18 PM
31-03-2014 02:50 PM
Hi petersmith,
That still shows as an invalid serial number.
Click here to get us your details and we'll check against your mobile number.
Dave