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Recent upgrade

alanmetchem
2: Seeker
2: Seeker

Since your recent upgrade, something called IMS Framework is using at least 40% of battery power, and the battery is running down is as little a 3 hours, with no use. The phone is almost useless. What is the fix for this? Please don't tell me to do a factory reset as I don't want to lose all my setting, game setting etc.

6 REPLIES 6

63johnw
17: Community Champion
17: Community Champion
Hi, what phone do you have and what firmware version?

This could be linked to RCS, some customers have been having issues with this on some phones.

It's a Samsung Galaxy S4, Android 4.2.2. Not sure which number relates to the firmware, but the baseband number is 19505xxugnh7....

thesoupdragon
17: Community Champion
17: Community Champion

You should be able to Disable the RCS Service, which will hopefully restore your battery life?

63johnw
17: Community Champion
17: Community Champion

63johnw
17: Community Champion
17: Community Champion
Good point TSD. On my phone, not an S4, its in settings, more, rich communication and untick it to deactivate.

thesoupdragon
17: Community Champion
17: Community Champion

Nice one 63johnw.

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