Ask
Reply
Solution
05-11-2017 09:53 AM
Requested unlock code last Monday received email to verify then nothing else
05-11-2017 10:01 AM - edited 05-11-2017 10:01 AM
Hi @Alandeighton1 it can take 30 days for the unlock to be carried out by Apple. Try a non Vodafone sim in your phone periodically to see if the unlock has taken place.
What iPhone do you have ?
05-11-2017 10:03 AM
The iPhone is not unlocked via inputting an unlock code like other phone makes are, but instead is unlocked remotely via Apple and their Database.
The Vodafone Network typically lets a person know it's unlocking has been requested to Apple after accepting your online unlock request which I see they have done. The iPhone isn't actually unlocked at this stage.
Apple then process the Networks request and occasionally this can take approximately up to 30 days sometimes to complete an unlock request made by a Network.
Please Periodically insert an active Alternative Networks Sim Card in the iPhone and hook up to iTunes. When it's unlocked you should see a pop up message and the alternatives Networks name will show in the iPhone's status bar.
From the iPhone 5 onwards there's not normally the need to hook up to iTunes to complete the process.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.