SS V1 stopped wotking light 1 stays on. 2 intermittent and 4 flashes then all go off except light 1

[Tom111111111111]

My SS V1 stopped working for no reason. light 1 stays on. the light 2 comes on and then light 4 starts flashing then then light 2 and 4 go off and the cycle starts again. never gets to a steady state. have tried reset button then holding it down and powering off etc but to no avail?? help!

[cineriv]

Hi Tom,

Your symptoms sound like a failing power supply, similar to this one......

http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/VSS1-in-constant-loop/td-p/2335822

But the only easy way to prove this is to replace the power supply which are readibly availabe on Amazon or ebay and should cost around £10-12 delivered although some members have found suitable units cheaper than that.

A fuller explanation of the problem..... http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/SureSignal-1-flashing-but-not-working-possible-f...

This is now becoming a common problem with the Mk.1 and 2  because of their age.

Good Luck.

Mike.

[Tom111111111111]

Thanks for the advice Mike

New power adapted fixed the issue

cheers

Tom

[cineriv]

That's very good news to hear Tom,  :smileyhappy:

But because you did explain the symptoms of the light patterns, rather than just saying 'My sure signal doesn't work any more' helped a lot in diagnosing your problem.

Good luck Tom,

Mike.

[Retired-Sarah]

Hi @Tom111111111111 

Please take a look at our Sure Signal Troubleshooting thread. If this doesn’t resolve your query, please post your reply either below, or in the relevant thread, together with the details requested, including the following information.

Your speed test results from here.

Your ping test results from here.

Your external IP address from here.

The results of a traceroute.

Your Sure Signal serial number:

VSS Traceroute command

On a PC:

Click on Start and select Run

Type CMD into the Run box and press enter/click ok

A black box will appear.

In this box type tracert 212.183.133.177 press Enter

Paste the output of this command into your reply.

This will help us get the quickest possible resolution for you.

Thanks,

Sarah

[Tom111111111111]

I tried the solution of getting a new power supply which arrived today. FIXED !!!!