SW1H 9LA , WESTMINSTER

[ugh82]

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1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?

All the area around me has low connectivity

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here.
Sw1h 9la

3) Does the issue occur if you try your SIM card in a different phone?

Yes

4) What errors are seen or heard when the issue occurs?
No 4g, 3g 1 bullet and drop signal , no service reconncect
5) Does this happen on 2G, 3G, 4G or all?
3g 4g
6) When did you first notice this issue?
Since 30 jun

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?

All day

[Alex]

@ugh82 I can see a previous fault with one of your local serving sites (338) which relates to the information you've provided - however this should now have been resolved.

Can you please let us know if you're still having the same issue. :smileyhappy: