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Samsung S5 update - my bill is now 3 times more than last month - not happy!

mjbl30
2: Seeker
2: Seeker

Hello, 

 

Did anyone else have any issues when they updated their new Samsung softward and their data went over?

I updated my software 2 weeks ago and I normally use only 2GB of data however I apparently went over by 3GB and now have to pay 3 times more than my monthly bill which came to £126!!

 

Vodafone said today that it may be a phone issue?

 

Anyone else had the same thing happen?

1 REPLY 1

hrym
17: Community Champion
17: Community Champion

Did you download the update over mobile data?   It's a big file (around 500mb as I remember) and that could account for the usage.