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16-10-2015 07:40 AM
16-10-2015 08:40 AM - edited 16-10-2015 08:42 AM
Hi
It maybe a coincidence that your having issues since updating.
Does this happen at home or everywhere. If st home then please check your masts via Vodafone Mast Network Checker
Can you try your SIM card in another phone as a process of elimination. If the issue persists then it's an avenue to have your SIM card swapped at a Vodafone Store.
If if it isn't the SIM card then one generic troubleshooting tip after a firmware update is to perform a Hard Reset / Factory Reset which clears out old files from the update which could be causing issues.
If this process does not help then I'd suggest performing a Google Search to see if anyone else is experiencing these issues.
Samsung can also be contacted via http://www.samsung.com/uk/support/
And the option of Samsung Repair Centres http://www.samsung.com/uk/support/servicelocation/
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
16-10-2015 08:53 AM
16-10-2015 11:22 AM
@babychan wrote:
I done this update from a factor reset.
Do you mean that you did a factory reset after the update? That would be the next thing to try if you didn't. It would be part of any repair process, so you won't have lost anything (as long as you back up your content!) by giving it a try.