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Site subdomain incorrectly blocked by content control?

Sanno
2: Seeker
2: Seeker

‎18-02-2018 01:50 PM

Hi Ive noticed that a subdomain of the "runescape" game website has been filtered, without the main website itself being affected.
This must be an error because the game is intended for children.
The filtered subdomain is "oldschool.runescape.com" which presents you with the "RESTRICTED ACCESS/Content Control" message, yet the main website "runescape.com" loads fine with nothing filtered. 
There is nothing about "oldschool.runescape.com" which would justify its filtering while leaving the main site unaffected.
Hopefully this will be corrected, thanks 

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2 REPLIES 2

AnnS
17: Community Champion
17: Community Champion

‎18-02-2018 01:54 PM - edited ‎18-02-2018 01:59 PM

Hi @Sanno

 

This site has been questioned previously on the forum.  It is still considered a gaming site and is therefore restricted under content control.  Please see this previous thread below for confirmation.

 

https://forum.vodafone.co.uk/t5/Mobile-Broadband/Why-is-my-website-blocked/td-p/2584384

 

 

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Sanno
2: Seeker
2: Seeker
In response to AnnS

‎18-02-2018 02:05 PM

In that case, why the discrepancy between the main site and its subdomain?
symantec catagorizes both as gaming yet one loads perfecly fine and the other is blocked

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