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12-11-2015 11:12 AM
Hi everyone, I hope you might be able to help me.
I bought the Smart Ultra 6 a couple of months ago and unlocked it.
I was having no problems until I found out that I couldn't connect to mobile internet when I didn't have wi-fi.
I had to manually configure the phone so I could send MMS and use mobile data by setting up a new APN (TalkTalk).
Ever since then, I keep on getting the following message coming up on screen every so often .............
'Managed Roaming - Network With Limited Service Found. Do You Wish To Initiate A Network Search?'
I have the option to either start a network search or cancel.
Is there anyway of stopping this message coming up on the phone all the time?
I hope this has made sense and look forward to your help :smileyhappy:
13-11-2015 12:01 PM - edited 13-11-2015 12:02 PM
@chimp15uk We're not aware of this issue. Please perform a factory reset on your phone to fix this.
If you're still having trouble and you've checked to see if your SIM works in a different phone, please see our repair process.
16-11-2015 04:41 PM