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18-03-2016 03:42 PM
Hi,
I've got this Xperia M4 Aqua since last September which was working properly until lastweek. For the past few days, it just says "no service" no matter what I do.
I tried pretty much everything, restarting, re-insert the SIM, change the SIM, etc. but still no change. And I know that my number is working properly because I can check it from "my vodafone".
Anyone have clue why this is happening?
18-03-2016 03:52 PM
The first thing to check would be the network status. If that's not showing issues, it's still worth trying another area. You seem to have ruled out SIM problems, so it could be an issue with the phone itself. If it's convenient, drop into a Vodafone shop as they'll be able to take a look and help you with a repair if that's what's needed. You may need proof of purchase - and you'd need to have bought the phone from Vodafone, of course.
18-03-2016 03:58 PM
Thanks for the reply, I've checked the network status and we should have no issue today. I'll try a different area tommorrow and if it still does'n solve the situation, I'll take it to repair this.
Thank you!
18-03-2016 04:29 PM
As a process of elimination can you try your sim in another alternative phone ? Vodafone store may let you try it in one of their in house phones.
I hope all goes ok for you.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.