The issue you’re experiencing: No 3g signal
What light sequence you're seeing: 1st and 2nd light is green, 4th flashes, then all lights go out. 1st goes on, 2nd flashes then goes on, 4th flashes, then all lights go off.
Your speed test results: 16.68 / 9.3
Your external IP address: 109.152.20.21
Your Sure Signal serial number: 21230230332
The results of a traceroute.
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 2 ms 1 ms 1 ms BThomehub.home [192.168.1.254]
2 * * * Request timed out.
3 12 ms 8 ms 8 ms 31.55.186.177
4 9 ms 8 ms 8 ms 31.55.186.176
5 10 ms 10 ms 11 ms 195.99.127.42
6 8 ms 8 ms 8 ms peer1-et-1-1-0.telehouse.ukcore.bt.net [213.121.193.161]
7 12 ms 13 ms 12 ms lndgw2.arcor-ip.net [195.66.224.124]
8 10 ms 10 ms 10 ms 85.205.0.93
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
