Sure Signal serial no. 40123254902

[SueBeale]

My Sure box has been working fine until a few days ago. I have done numerous resets but still the telephone light is not on therefore I cannot use my phone as there is no signal. Please can you reset the box your end? Do you require any further information?

Sue

[Retired-James]

Hi Sue,

I can see that the Sure Signal updated on the server last night.

Are you still having trouble?

I’ve re-synced this for you today to make sure it reconnects, please give this one hour and let me know how you get on.

James