Ask
Reply
Solution
26-10-2014 06:06 PM
I have had my Sure signal for a couple of years with no issues but have now got the two flashing lights. Looked at the forum and followed the suggested reset procedure with no change.
The serial number is 40113850198.
The speed test was as follows:
Ping - 70 ms
Download - 1.31 Mbps
Upload - 0.36 mp
ISP - 86.165.204.162
The Ping test was as follows:
Ping - 63 ms
Jitter - 6ms
Package loss - 0%
Tracer test as follows:
C:\Users\Bob Dow>tracert 212.183.133.177
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:
1 9 ms 100 ms 101 ms BThomehub.home [192.168.1.254]
2 38 ms 37 ms 36 ms esr20.edinburgh8.broadband.bt.net [213.1.130.143
]
3 39 ms 38 ms 37 ms 213.1.130.77
4 48 ms 47 ms 48 ms 213.1.69.158
5 47 ms 49 ms 49 ms 31.55.165.102
6 47 ms 45 ms 45 ms 213.120.162.65
7 46 ms 46 ms 47 ms 31.55.165.107
8 68 ms 45 ms 45 ms acc1-10GigE-7-3-0.mr.21cn-ipp.bt.net [109.159.25
0.98]
9 56 ms 53 ms 53 ms core2-te0-3-0-14.ilford.ukcore.bt.net [109.159.2
50.30]
10 78 ms 87 ms 93 ms peer1-xe2-1-0.telehouse.ukcore.bt.net [109.159.2
54.136]
11 55 ms 95 ms 74 ms lndgw2.arcor-ip.net [195.66.224.124]
12 57 ms 56 ms 56 ms 85.205.0.86
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
C:\Users\Bob Dow>
Any help or suggestions welcome.
Thanks,
Bob