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14-10-2014 07:45 PM
IS everyone aware that Vodafone will cut your SureSignal off if you do not use it for 3 months or more and they will not re-register it so you have to throw it away ! We moved to rented house where I had good 3G signal so did not use it and now have moved and need it but Vodafone say I cant so I should throw it away !!!!!!!!!!!!!!!!!!!!
16-10-2014 01:46 PM
Hi Orsinval,
Full details on this can be found in our Sure Signal terms and conditions.
We can reconnect it between 3 and 12 months though. Any longer than this and we're unable to help.
If it's been less than 12 months since it was last used, please contact us here.
Thanks,
Phil