SureSignal V3 - Intermittent connection issues

[Mandydean]

Hi there My suresginal vs 3 won't give me a phone signal.

Powe light on and the white globe light is flashing no other lights.

Have tried a reset with no success.

Ping test results are 37ms  download 29.94 and upload 7.28

I've tried to ping the server but it times out everytime

Any suggestions please.

[BandOfBrothers]

Hi

Please take a look through these Sure Signal Trouble Shooting threads :

https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Vodafone-Sure-Signal-troubleshooting/td-p/23917...

as these may help to resolve issues. They have links to the key things you can do to try and self resolve the issue you are experiencing.

I have read that it can sometimes help to toggle off 4g to force the phone onto 3g which is what a sure signal pushes out. 

[Tash]

@Mandydean Were you able to go through our troubleshooting guide provided by @BandOfBrothers? 

If you're still having problems, please let us know your Sure Signal serial number.