SureSignal registration not working

[davenisbett]

I'm trying to complete the online form to register my Suresignal box but the postcode lookup part is not doing anything.  If I fill in all the other boxes and leave the postcode unexpanded it results in an error message "something has gone wrong".

Not sure what to do. Can anyone help please?

[Retired-Laura]

Hi @davenisbett

Welcome to the eForum.

Please clear your cache, cookies and try from another browser.

If this is still not working, contact our Live help team.

Cheers,

Laura

[davenisbett]

Thanks Laura - tried clearing cache and using Firefox but still the same.  Also tried another laptop and a tablet - all the same.

Tried the support link but there is no live chat option. 

regards

Dave

[davenisbett]

Does anyone have any ideas or know how I can contact someone to get this working?

[LeeJS]

Hi @davenisbett 

So we can help you further, take a look here for how to get in touch.

Thanks,

Lee