Suresignal v2 not working blocking calls ???

[saloonrod]

Hi all,

V2 box not working

done hard reset nothink but flashing lights

when lights stop flashing and i get power red light and internet light on prem  blocks out going calls

try to make call and phone says not reg on net work ???

give it 2 mins lights start flashing again and service to phone works well 1 bar  

set ports up on router again .. 8/50/500/1723/4500/123 ..

run speed test geting over 50 down and 10 up ..

reset router powered off everything modem / router  sure sginal pc then restarted router/modem VF box then pc ect ect  and still nothink

help !!!!

[Retired-Matt_Vo]

Hi

Please take a look at our Sure Signal Troubleshooting thread. If this doesn’t resolve your query, please post your reply either below, or in the relevant thread, together with the details requested, including the following information.

Your speed test results from here.

Your ping test results from here.

Your external IP address from here.

The results of a traceroute.

Your Sure Signal serial number:

VSS Traceroute command

On a PC:

Click on Start and select Run

Type CMD into the Run box and press enter/click ok

A black box will appear.

In this box type tracert 212.183.133.177 press Enter

Paste the output of this command into your reply.

This will help us get the quickest possible resolution for you.

Thanks

Matt
Moderator