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02-01-2018 06:16 PM
Is there still a UK Deals Team? I am looking to upgrade and the deals on offer seem very poor value compared to other networks.
02-01-2018 06:53 PM
Hi @anobeithiol
Perhaps call 191 and choose the Thinking of Leaving option which should get you through to Retentions Department who maybe able to offer you something.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
02-01-2018 06:54 PM
Hi @anobeithiol the specialist UK upgrade team disappeared a few years back, it's live chat or 191 or visit a store.
02-01-2018 06:54 PM
@anobeithiol wrote:Is there still a UK Deals Team? I am looking to upgrade and the deals on offer seem very poor value compared to other networks.
I’m afraid that team stopped operating quite a while ago now.
02-01-2018 06:56 PM
Shame as they were very good
03-01-2018 03:07 PM
In my instance this year, I am in the upgrade period already, both Live Chat and my local store where useless and could offer nothing. My last option will be calling them, if I get the same " we don't care attitude" I'm off with my 3 numbers to BT, EE or Sky Mobile.
03-01-2018 03:59 PM
Let me know how you get on. So far only deals I have been offered are the ones on website.
There are some great offers with Three at the moment. E.G Mate Pro £42.50 with All you can Eat Data!! and the £100 cashback offer.
03-01-2018 05:37 PM
Got there in the end. Note8 for £29 upfront with 60GB and Spofify for just over £40 a month. . result