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17-01-2018 02:07 PM
I was out of contract when I chose to get a new 2 year contract with Vodafone back in Jan 2017. I've just logged into my account to check the upgrade date and it shows I can't upgrade until 08/2019. I'm not sure why it thinks this would be my upgrade date when I only took a 2 year contract. Surely it should be 01/2019 if not earlier?
Thanks
Andrew
17-01-2018 02:39 PM
@Busby ive seen past posts of a similar nature.
Customer Services on 191 can access your Account to clarify.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
18-01-2018 03:14 PM
@Busby That does seem strange Andrew!
So we can take a look into your account and check on your commitment dates, please check your private message inbox for more information on how to get in touch with our dedicated team.