Using the HTC One M8 with hearing aids

[veggieman]

I have been wearing Phonak hearing aids for many years and, even with them, I have always struggled to hear the phone properly.

I have an HTC One M8 phone and read that there was a Bluetooth facility that would enable me to hear my mobile phone calls easier.

This is a link to the instructions:

http://eguides.sprint.com/support/eguides/htconem8/index.html#htc_one_m8_ug/hearing_aids.html

However, when I go into my phone, there is no "hearing aids" option once I have pressed "call" as described within the link.

Can someone please advise me about this as I don't know why I cannot access this? Was it introduced, perhaps, in an update that I don't haven on the phone ?

Thanks

[63johnw]

Sorry if I am being thick but can you not just pair the phone with the hearing aid?

[hrym]

Assuming your haven't already found them, here are the instructions for pairing your hearing aid with your phone:

http://www.phonak.com/com/b2c/en/products/wireless-accessories/products/compilot/bluetooth-pairing-g...

I don't think you need the options you're looking for in Settings and I don't think that has anything to do with Bluetooth (it just sounds like a volume increaser).  Pair the phone with the HA and the latter should work like a headset, as far as I can see.