Since yesterday after working fine for over 6 months the power light is flashing and the Users light is Amber.
I have tried powering it off and on and checking the ethernet cable. The lights around the ethernet cable are on (green) and the yellow light is flashing suggesting a connection. Also tried a reset but the lights return to the above state.
The failure looks as though it may coincide with a firmware upgrade to my Home Hub3.
Diagnostics etc as follows:
Serial No: 40124236809
Speed Test:
Download speed 57.96 Mb/s
Upload speed 15.60 Mb/s
Ping Test:
Line Quality: A
Ping 15ms
Jitter: 1 ms
Packet loss: 0%
External IP: 86.180.78.79
Traceroute:
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms BTHomeHub.home [192.168.1.254]
2 6 ms 5 ms 6 ms 213.120.155.226
3 7 ms 6 ms 6 ms 213.120.155.142
4 7 ms 7 ms 6 ms 213.120.161.106
5 7 ms 7 ms 7 ms 31.55.164.241
6 7 ms 7 ms 7 ms 31.55.164.109
7 7 ms 7 ms 7 ms acc2-10GigE-0-5-0-4.bm.21cn-ipp.bt.net [109.159.
248.224]
8 18 ms 15 ms 15 ms core2-te0-4-0-4.ealing.ukcore.bt.net [109.159.24
8.134]
9 11 ms 11 ms 11 ms peer1-xe11-1-0.telehouse.ukcore.bt.net [109.159.
254.112]
10 12 ms 15 ms 15 ms lndgw2.arcor-ip.net [195.66.224.124]
11 12 ms 12 ms 12 ms 85.205.116.14
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Help please.
Ken
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