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07-12-2014 07:20 PM
07-12-2014 07:38 PM
Hi there
H+ is actually a 3G technology. If you have a 4G connection, it will display 4G by the signal bars.
The first thing to check is to see if you have 4G enabled. Go to your network settings and make sure that you have it set to 4G/3G/2G mode.
PWIAC
08-12-2014 11:03 AM
I'm sorry, this is a really obvious question, but I assume you're in a 4G area? You can check with the Coverage Map.