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Vodafone Smart Ultra 6 just died.

theknightinbind
2: Seeker
2: Seeker

Today the audio port on my Vodafone Smart Ultra 6 decided it did not like earphones. It would say there was a headset pluged in but when I played music it would come out of the speakers. Then later today I thought that a factory reset would fix it. Then I found out the right quarter of the screen was no longer working. I could not type in my pattern. I restarted and I am now locked out. 

 

This sounds like a software problem. Can I get a replacement on my contract as it is not my fault?

1 REPLY 1

Retired-EricChe
Moderator (Retired)
Moderator (Retired)

@theknightinbind

 

I'm sorry to hear this.

 

Is your device still under warranty? If so, you can discuss a replacement with our Live Chat team.

 

If your device is out of warranty, you can see information on our repair process here.