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Vodafone smart ultra 6 lies

Cgzwolfman
2: Seeker
2: Seeker

Hi I brought a Vodafone smart ultra 6 from one of ur Vodafone shops in Portsmouth it was advertised as having android 5.1 but it does not it has 5.0.1 an there are no updates available very upset as feel I was mislead
9 REPLIES 9

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

I seem to recall a similar post in the forum not too long ago. 

 

I'll have a search for it to see their is any information in it of use. 

 

Unfortunately Vodafone do not provide updates reference Firmware Updates ref   https://forum.vodafone.co.uk/t5/Pay-monthly-products-services/Firmware/m-p/2421980#M4420

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

Cgzwolfman
2: Seeker
2: Seeker
Not saying anything about firmware when will it be available I'm saying when I brought this phone it was said to be running 5.1 but its not!!

BandOfBrothers
17: Community Champion
17: Community Champion

I understand. Just highlighting about how Vodafone go about releasing updates which affects how and when the current OS in the phone may receive the update. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

The link I was talking about https://forum.vodafone.co.uk/t5/Other-manufacturers-OS/Vodafone-Smart-Ultra-6-Software-Update/m-p/24...

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

grolschuk
Community Champion (Retired)
Community Champion (Retired)

I think some early marketing material for it was incorrect in saying 5.1 instead of 5.0.1, and I know the online shop has been updated to reflect this.

 

If there are features in 5.1 that you need to have, then you have 14 days to cancel your contract/upgrade if you want to return it.

 

I'm sure 5.1 will hit it eventually as an upgrade, it's just a case of when.

Cgzwolfman
2: Seeker
2: Seeker
I'm patient will wait lol brought it out right as payg phone to play about on as really liked the specs

grolschuk
Community Champion (Retired)
Community Champion (Retired)

@Cgzwolfman wrote:
I'm patient will wait lol brought it out right as payg phone to play about on as really liked the specs

It's a fantastic spec handset for the money, so hope you get on ok with it, and the upgrade eventually comes along.

Any news about update? What your country's Vodafone said?

My news:
"We are now contacting to relevant people for ETA. on Vodafone Turkey forums."

New SD card update available today on ZTE site here for Turkey:

http://www.ztedevice.com/support/58fdc373-46d0-4734-8e93-6fdc3ab090ba.html

And original UK SD card update to 5.0.2 here if you need to revert:

http://www.ztedevice.com/support/eccd1567-5b37-4f94-b0d9-8000363ff831.html

 

JB