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Vodafone wallet

RAD817
1: Seeker

I have called Vodafone twice got sent to various representatives. Went into a store but NO PERSON seems to know anything about contactless SIM cards directing me to NFC when I have my wallet account loaded with funds ready to use. 

Why put it on the web site and promote it if no one is geared up on it. How do I find out if/where I can get the SIM card needed  Regards

1 REPLY 1

hrym
17: Community Champion
17: Community Champion

What you want is an NFC SIM and they should be available from shops.   I'm not sure whether the migration of accounts from the old to new billing system is complete.  If it isn't, then they need to check which you're on as there are two types of SIM.   Each type has the wifi symbol on the front; one is blank on the back, the other says "NFC legacy".

 

If you're still getting nowhere, email UKwalletsuport at vodafone.com* and they should be able to sort you out.   If there's a shop that doesn't know about NFC SIMs, tell them.

 

replace " at " with "@", obviously!