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Vodafone won't stop emailing and texting me about my Sure Signal having moved.

Growltiger
4: Newbie

My first Sure Signal (first generation) was unreliable. After months asking here and trying everything, I eventually threw it away and bought a new one

My second Sure Signal worked perfectly. Until it reached two years old, then it died completely. (Probably the internal power supply). I threw it away and bought a new one.

My third Sure Signal works perfectly so far, but I made the mistake of testing it at a temporary location before installing it at its final destination.

 

Vodafone have kept up a barrage of emails and texts telling me how important it is that I login and tell it my correct address. It already was correct, but I have now done this four times, carefully following the instructions. I even changed it to a different address then changed it back in the hope that might work. But nothing will stop the stream of emails and texts.

 

What will happen? Will they turn it off so I can't use it? Will they keep harrassing me forever? I have been very patient but this is annoying. Help!

 

 

 

11 REPLIES 11

Tash
Moderator (Retired)
Moderator (Retired)

Apologies for the delay in reaching your post @Growltiger.

 

Please let us know if you're continuing to have issues along with the serial number of your Sure Signal device.

Thanks Natasha. I'll do that if the problem continues.