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Vaux1 · ‎05-05-2014

I got this tonight on my Samsung Galaxy S5 when trying to use my camera and took a screenshot of it but after restarting my device the Camera is working again. After reading up about it seems to be a fault with them and it seems mines also has the fault but how do I go around getting this sorted if its no longer showing the fault because obviously my device has the fault ?

Nabs · ‎05-05-2014

Hi Vaux1,

Sounds like you have one of the handsets affected with the hardware issue

Samsung have said they will replace affected phones so you will be able to get it sorted.

I suggest contacting Samsung directly as they will likely be able to provide a replacement quicker than Vodafone

http://www.samsung.com/uk/info/contactus.html

Alternatively you can Contact Vodafone though I imagine they would require the handset to be inspected prior to issuing a replacement.

Nabs

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drmagwai · ‎12-07-2014

I just had this issue and fixed it by clearing the cache partition and rebooting. Camera now working normally again.

Might not work for everyone but worth a try before taking it in for repair.

Northern-dj · ‎13-07-2014

For users info the cache partition is in the recovery option

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Warning : Camera Failed