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07-11-2013 03:15 PM
I can't understand why on earth the SureSignal does not have a User Interface for local diagnostics. It would pay for its development in a moment because of a much lower number of support calls / messages. It doesn't need to offer config options, but monitoring like
- Path MTU on the network
- Latency to VF servers
- Packet loss to VF servers
- Log of errors and reboots
- Attached devices
At a minimum it would help answer the question we see 200 times a day on this forum "why isn't my SureSignal working". Come on Vodafone, sort it out! It isn't a new product after all.
Solved! Go to best answer.
08-11-2013 11:17 AM
Hi cuthbeidatacard,
I think it's a great idea so I'll definitely feed it back for you.
Many thanks,
Kay
08-11-2013 11:17 AM