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03-03-2015 11:23 PM
04-03-2015 07:45 AM
It takes time to process payments and that is why it is always important that bills are paid before the phone is cut off.
05-03-2015 10:32 AM
Hi @nkiernanx
If your phone still hasn’t connected to the network, speak to our Live help team.
To prevent this happening in the future, see our different payment methods
Thanks,
Laura