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galaxy s5 overheating and powering off

not_an_Apple_us
2: Seeker
2: Seeker

My S5 has been getting hot for about 4 months but last week it over heated to such an extent that the device powered off by itself.

 

I have allowed it to rest with the battery our but every time I do turn it on, it is overheating within a few minutes.

 

Is this supposed to happen?

2 REPLIES 2

jeffkinn
17: Community Champion
17: Community Champion

No it certainly isn't. It clearly needs a repair. Either take it to a Vodafone store to be sent away or (the better option) take it to a Samsung repair centre.

Jeffkinn_Sig.png

BandOfBrothers
17: Community Champion
17: Community Champion

Hello.

 

I've googled "samsung galaxy s5 overheating" and their is quite a few returned hits with tips on how to self diagnose. Worth a look ?

 

But it as said by jeffkin it is best to get the handset checked out .

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.