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12-11-2014 03:16 PM
Hi Vodafone,
I just switched over from EE to vodafone and have ported my number over on my new iPhone6.
The issue I have is that iMessage does not send via my phone number, only when I add a email account to iMessage send and recieve section of the settings.
I found this post https://discussions.apple.com/message/26616780#26616780 and tried the procedure below but it still doesnt work.
"turn both imessage and facetime off > reset your network settings > and then activate with Wifi or 3G"
On the post it also suggests doing this but not sure if I should try this?
1. Switch off iMessage
2. Switch off FaceTime
3. Add the following number to your contacts: +44 57 7314 2076 and save it as 'Activate iMessage' in the first name field.
4. Send an SMS to the above number with 'Activate iMessage' without the quotes.
5. Switch on iMessage, press OK when prompted
6. Send an SMS to the above number with 'Activate FaceTime' without the quotes.
7. Switch on FaceTime
Can you confirm if this should fix my issue?
Thanks..
Stuart.
13-11-2014 12:01 PM
Also noticed that my voive mail doesnt work.
If I call 121 it just reports call failed.
Can you check that my number has fully ported correctly?
Thanks..
Stuart.
15-11-2014 01:57 PM
Hi Stuart,
If you still need help with this, take a look here for how to get in touch.
We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.
Thanks,
Lee
25-11-2014 04:56 PM
Hi Lee,
Yes I'm still having these issues, I have submitted an email with the WRT165 subject.
Thanks..
Stuart.