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28-07-2017 12:42 PM
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?
looks like most of BN3
2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here.
BN3 3WH BN3 2WB
3) Does the issue occur if you try your SIM card in a different phone?
yes
4) What errors are seen or heard when the issue occurs?
no phone coverage
5) Does this happen on 2G, 3G, 4G or all?
everything
6) When did you first notice this issue?
yesterday
7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?
permanent at the moment - intermittent yesterday
31-07-2017 04:31 PM
Looking at the Vodafone Network Checker > Here > and zooming out on the map I see..
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
01-08-2017 11:13 AM
@julieph I've checked your local sites for both areas and all are performing fine.
When changing your phone settings to 2G, does this help to improve things?