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Solution

no sim message

dabak
2: Seeker
2: Seeker

‎27-03-2015 11:38 AM

Has anyone got the definative answer to this problem as ive heard a lot of rubbish
0 Thanks
3 REPLIES 3

hrym
17: Community Champion
17: Community Champion

‎27-03-2015 11:56 AM

Do you mean that your phone has a SIM in it but is claiming not to have?  In the first instance, take the SIM out and rub the contacts gently wiht a soft cloth.   If that doesn't work, try a replacement.  The quickest route is via a Vodafone shop, who can also activate it for you.  If it's still a problem, the phone will need to go for repair and the shop can help with that too.

dabak
2: Seeker
2: Seeker

‎27-03-2015 12:53 PM

Thanks. Yes sim in phone. Tried rubber on sim tried piece of plastic pressing against sim contact. Ive heard even if you replace sim holder that doesnt work either. Phone 2yrs old now so out of warranty.
0 Thanks

hrym
17: Community Champion
17: Community Champion
In response to dabak

‎27-03-2015 02:27 PM

In that case, try a replacement SIM.  Although they're generally reliable, they do fail from time to time and getting another one won't cost you anything.  If you're in a shop, ask about repairs.  Vodafone cover your device "for the life of your contract", though I've never been sure whether that's the initial period or as long as you go on paying for it.  If you can't get a repair, you are at least able to upgrade.