"please Insert Sim Card" Message

[Yamaha]

Bought this yesterday for my Asus EEE 901 GO netbook, running XP. At first the installation hung trying to install MS .Net - so I retried from My Computer. This seemingly worked OK, but when VMC started again, it showed the message "SIM card not found".

I checked and reinserted the card, but to no avail - still can't find the card, so no "Connect" box.

I deleated and reinstalled the software, but still the same result. Device Manager shows two Funai modems, but no yellow asterisks - so I deleated the second one, but still no joy.

Can anybody help, please, as I don't want to return it for a refund.

Being new on here, I did do a search for this problem before i posted - but couldn't find any references to it, or a solution.

Mike

[Yamaha]

That's great news Tony.

Thanks for letting us know that you've been able to get this sorted out.




Hi Mike,

I think we'd better take a look at your account to make sure everything is provisioned correctly for you.

I'll send you an email so that you can get back to us with your details. As soon as you've replied I'm sure we can this resolved for you.

Thanks,

Lee

eForum Team

Still waiting, folks!!

Mike

[Retired-Daz_V]

Hi Yamaha,

Did you not get our email? I've resent you one just in case - but check your junk filter in case!

If you've replied but are awaiting a reply from us, we'll be with you as soon as possible, but answer emails on a first-come first-serve basis, just like we do on the eForum. I'm confident we'll resolve this for you soon!


Daz

eForum Team

[Yamaha]

Hi Yamaha,

Did you not get our email? I've resent you one just in case - but check your junk filter in case!

If you've replied but are awaiting a reply from us, we'll be with you as soon as possible, but answer emails on a first-come first-serve basis, just like we do on the eForum. I'm confident we'll resolve this for you soon!


Daz

eForum Team

Oh yes - I've answered two security emails - but haven't seen any advice yet!!

Mike

[Yamaha]

Oh yes - I've answered two security emails - but haven't seen any advice yet!!

Mike

Wow - this help that I have been promised several times sure is a long time coming.

I have my 67th birthday next month - and not too sure how many more will follow - so would really appreciate getting this dongle sorted out before the dementia sets in!!

Mike

[Yamaha]

Wow - this help that I have been promised several times sure is a long time coming.

I have my 67th birthday next month - and not too sure how many more will follow - so would really appreciate getting this dongle sorted out before the dementia sets in!!

Mike

Well, it seems my prayers have been answered. Reidar from VF phoned me tonight, and, thanks to him, all is now sorted.

I can use my sim card in the 3g slot in my Asus, and use the VF software to monitor my usage and connection speed - so I'm a happy bunny again!!

Thanks Reidar,

Mike

[Retired-Andy_V]

Hi Yamaha

It is great to hear that your issue has been resolved now. I will make sure to pass on your thanks to Reidar. (He gets testy if we forget to pass things on to him and I don’t want to spend another night locked in the cupboard). If you do have any further issues or if you just want to swap hints and tips with our other eForum users please don’t hesitate to carry on posting.

As you are a Vodafone customer why not think about taking out a mobile handset as well? Take a look at our online store as it is currently packed with great deals to suit any user. I upgraded recently myself and I could not believe the value I got for my money!


Cheers

Andy H
eForum Team