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simswap reversal

norriec
1: Seeker

Yesterday I performed an online Simswap on upgrading my wife's ancient Nokia to a MotoG. Although "successful" there are some issues with the Moto G and until these are resolved can I safely do another  simswap  taking me back to the old simcard on the Nokia?

1 ACCEPTED SOLUTION

AnnS
17: Community Champion
17: Community Champion

@norriec

 

Unfortunately, once the old SIM card has been disconnected, you can't transfer a number back.

 

The number has to be put onto a plain blank SIM and the quickest way to get this done is through a Vodafone Store.

 

The other alternative is a SIM card adaptor which can be purchased from the website, online sites and from most phone shops including a Vodafone Store.

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1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

@norriec

 

Unfortunately, once the old SIM card has been disconnected, you can't transfer a number back.

 

The number has to be put onto a plain blank SIM and the quickest way to get this done is through a Vodafone Store.

 

The other alternative is a SIM card adaptor which can be purchased from the website, online sites and from most phone shops including a Vodafone Store.