smart 6 ultra warenty

[gregbrewer41]

my smart 6 ultra which i purchesed 01/11/15 has fault code PF020 - device overheats when not in use and the battery has swelled at the back pushing out the case also the home button does not work, the repair center have informed me that these issues are not coverd by the manufactures warenty, how can i get my phone repaired ?

[BandOfBrothers]

Hi,

Have they clarified why they won't repair it. 

Vodafone apply a 24 month manufacturing warranty on phones bought from them. The iPhone being the exception which is 12 months. 

This does not cover issues from a drop or water damage. 

[Retired-Cara_B]

Hi @gregbrewer41

Like @BandOfBrothers said, did we tell you why this wouldn't be covered? Please keep us updated on this. 

Thanks, 

Cara