smart prime 6

[carloss2016]

Hi I have got a Vodafone smart prime 6. On lollipop. And I got a 16 GB ultra sandisk SD card. I have had it in my phone since I brought it about a month ago. And it has always worked fine up until now. For some reason it has suddenly stopped accepting my SD card in the sense that when I insert the SD card my phone restarts itself turns back on for 30 secs then restarts again until I take the card out. Then the phone stays on. Any ideas.

[BandOfBrothers]

Hi @carloss2016

Can you try the SD card in another phone as a process of elimination?

Can you try another SD card in your own phone too to see if it's the phone. 

The card may have developed some type of corruption and could need reformatting.