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07-05-2017 02:01 AM
hi all
I was trying to set up my spotify package and, when validating my phone number (which I should have done with my wifi off), I forgot to turn my wifi off....now, no matter what I do, I can't run the verification again to rectify this and therefore can't complete registration for my inclusive spotify account. any ideas?
thanks
07-05-2017 05:37 AM - edited 07-05-2017 05:42 AM
Hi @jackyh
The best thing to do is to use Live Chat, explain the problem and they will be able to help get your Spotify working.
08-05-2017 05:30 PM
@jackyh you might be able to manually activate it using this link. You'll need your phone handy so you can receive a text message with a code that you need to enter to validate the account but after you've done that you can follow the instructions online to finish adding Spotify to your account. More info here