unable to complete downloads

[plug251]

i am using my dongle on my mac but when i go to download either my printer drivers or updates for the mac which are no greater than 180mb all i can do is the first 1%then it completely stops

is there anything that i dont know about stopping me from completeing these things?

[Retired-Moderat]

Hello plug

You have accidentally double posted the same issue. To ensure help isn't split between the two, We will close this one and leave the other one open here.

Thanks

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