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Broadband Disconnecting Constantly

garyspence24058
2: Seeker
2: Seeker

My home broadband repeatedly disconnects from the internet.  I've tried everything - resets, change channels, ethernet etc.

 

The app says everything is fine and I'm syncing at an average of 70mbps.  It has made streaming impossible.   Either the router is faulty or the DSL line is as it is certainly not a stable connection.

 

It's a shambles, in fact.

1 REPLY 1

Dabbs
Moderator (Retired)
Moderator (Retired)

Hi @garyspence24058, I'm sorry to hear you're unhappy with your broadband connection, we're keen to run some tests and help turn this experience around. 

Please contact us via Facebook at Vodafone UK, or get in touch on Twitter using the handle @VodafoneUK. Make sure to pop your username and link to this thread in your message too, this will save you having to explain again and we can help you quicker.