So I had a new line fitted to get Vodafone broadband about a year ago, after switching from virgin. It was fine for most of the year until December, where I have had a couple of outages. Once the router was switched off at the wall and when it was switched back on it never came back.
last time I contacted support, and had to make sure my phone didn’t fall asleep in order to keep the chat open, and it didn’t help anyway as she couldn’t get it working again. Did the script, of switching it off and then on again. Even though I would try those things before contacting support anyway. however it worked the next day, possibly after they changed some things.
now I seem to not get allocated an IP address, after rebooting the router on the web interface. Any suggestions that I can do without going through the painful experience to messaging support from my phone again? Thanks
