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Problem internet

Grzegorzbilek
2: Seeker
2: Seeker

Good morning, my internet has stopped working, the router is ok and the fiber modem has only two green LEDs on the outside

2 REPLIES 2

clint_flick
12: Established
12: Established

Hi

I suggest you try the twitter or facebook route to ask for specific help.

OR call the helpline, the wait time here cam be very very long.

 

Tash
Moderator (Retired)
Moderator (Retired)

Hey @Grzegorzbilek, let's get your broadband up and running!

Are you currently using our Gigafast service? If yes, please give our handy experts a call on 08080 044 668. They'll be able to help with getting you connected again 😊

Running on one of our Superfast packages? If our troubleshooting doesn't help with getting you back on our speedy connection, drop us a message on Facebook or Twitter 👍 If you include a link to your post and your Community username you won't need to write your query out again.