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Broadband connection

Problem internet

2: Seeker

Good morning, my internet has stopped working, the router is ok and the fiber modem has only two green LEDs on the outside

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4: Newbie


I suggest you try the twitter or facebook route to ask for specific help.

OR call the helpline, the wait time here cam be very very long.


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Hey @Grzegorzbilek, let's get your broadband up and running!

Are you currently using our Gigafast service? If yes, please give our handy experts a call on 08080 044 668. They'll be able to help with getting you connected again 😊

Running on one of our Superfast packages? If our troubleshooting doesn't help with getting you back on our speedy connection, drop us a message on Facebook or Twitter 👍 If you include a link to your post and your Community username you won't need to write your query out again.

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