Afternoon all
New to Voda broadband, prev Sky for 15 years, and have been having a nightmate.
First four days zero service due to an Openzone error, then completely stable and flawless for two days, then last night it went down and since then I have a really unusual issue.
I've tried speaking to second line support but they were pretty unhelpful. Usual turn it off and on / check the cables nonsense.
Here's what's happening when connected to the main router :
Sky Stream Puck : working via ethernet
Fire TV Cube : working via WiFi
Hue hub : working via ethernet
Ring Doorbell : offline via WiFi
iPhone 13 Pro : no internet via WiFi
Lenovo Win 10 laptop : no internet via WiFi
Here's where it gets odd ... if I connect those failing items to a WiFi extender (via WiFi - not wired) with a different SSID then they have good internet access, if I replicate the SSID (essentially creating a mesh) then they fail.
Question is why would I have no internet when connected directly to the router but I do have internet when connected to an extension?
MAC filtering was off in my router settings by default and I have left this off. I raise only as I've read other similar issues created by security settings not talking well with the router MAC filtering.
The Firewall on the router is currently turned on but I have a feeling it may be that turning this off is going to be the solution to this odd problem.
Any help appreciated. I have about 48 hours before I need to make a decision and cancel or stick with this service.
