cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Unable to switch 2.4ghz frequency off also unable to change security type from WPA3

Brad0593
2: Seeker
2: Seeker

Hi,

I have recently been set up with the ultra hub vodafone wifi, however I'm currently having issues connecting one device as it doesn't support WPA3. If i connect my phone to the wifi then hotspot it does connect using wpa2 personal. My issue is that when I log into the router all of the settings to be able to change this are greyed out and states 'Super Wi-Fi is running your Wi-Fi settings. Please use the Super Wi-Fi tile in the Home Broadband App to manage your settings' , but when you access the app you don't have any options apart from to change the network name and password.

I have contacted Vodafone tech support who by the sounds of it have exactly the same functions as me, they suggested to turn compatability mode on, but this gives me no solution as the connection speed is awful (barely 2mbps). I have tested all the Internet speeds both wifi and lan which are giving good results (with combatabilty mode off). I would like to test a few changes to my router to solve the issue by first turning off 2.4ghz frequency and also change security type additionally it would be nice to be able to change the wifi channel.

This is the first broadband provider I have been with who have locked down all router settings, is there anyway around this?

 

0 REPLIES 0