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22-01-2021 12:48 AM
I NEED TO EXTEND MY FIBRE OPTIC CABLE SUPPLIED TO RELOCATE THE ROUTER FURTHER INTO MY HOUSE. WHAT IS THE CONNECTOR TYPE AND CABLE SIZE USED. THANKS
22-01-2021 10:25 AM
Hi @JOHNTURNER Are you on our standard home broadband or our Gigafast service?
23-01-2021 10:18 AM
*The wall-mounted GPON/ONT units connect to the router using a standard ethernet cable. All you should need is a longer high-quality ethernet cable between the two supplied pieces of equipment.
*You really should not be relocating the GPON/ONT!
26-01-2021 01:51 PM
i NEED TO GET VODAPHONE TO OK A RECALL TO MY ADDRESS FOR CABLE UPDATE TO 10M HOW DO I DO THIS ?
26-01-2021 02:44 PM
I think your caps lock is stuck.
27-01-2021 09:22 AM
If you pop us a message through one of our social channels @JOHNTURNER, we'll be able to look into this for you and if possible, make any necessary changes to your Broadband access point.
29-01-2021 04:41 PM
You don't need fiber optic cable to move your router. Just plug a standard CAT6 (with RJ45 connecters) network cable into the hub and then into the box on the internal wall.